If you have any questions that aren’t covered in the FAQs, please don’t hesitate to get in touch. You can email me directly at nadine@designbay.com.au or complete the form below and I will prioritise your enquiry..
Caring for Your Ring
Your Design Bay ring is made to be worn and enjoyed. A little care will help keep it looking beautiful for years to come.
Every ring is different, particularly when it comes to its gemstone, so how you care for yours will depend on the materials we’ve chosen together.
A Few Simple Things Make a Difference
Fine jewellery is made to last, but precious metals and gemstones can still scratch, mark or become damaged through everyday wear. These are the things I recommend keeping in mind when wearing your ring.
Everyday Wear
Remove your ring before showering, swimming, exercising, gardening or doing household tasks. This helps protect both your gemstone and precious metal from unnecessary knocks, scratches and wear.
Perfumes & Chemicals
Take your ring off before using cleaning products or applying perfume, creams, hairspray and other cosmetics. Chlorine and other chemicals can also affect precious metals and some gemstones.
Storing Your Ring
When you’re not wearing your ring, keep it in its original Design Bay box or a soft jewellery pouch, ideally separated from other pieces that could scratch the metal or gemstone.
Cleaning Your Ring
There isn’t one cleaning method that is right for every ring. Many durable gemstones can be gently cleaned using lukewarm water, mild dish soap and a very soft brush, while more delicate gemstones require different care.
Opals, pearls and some of the more unusual one-of-a-kind gemstones I work with can be particularly sensitive to moisture, chemicals, heat or sudden changes in temperature.
If you’re ever unsure about cleaning your particular ring, please ask me first. I’m always happy to tell you the best way to care for the gemstone we chose together.
Not sure how to clean your gemstone?
Every gemstone has different properties. If your ring contains a one-of-a-kind gemstone and you’re unsure how to care for it, get in touch before cleaning it.
Ask NadineLooking After It for Years to Come
If you wear your ring regularly, I recommend having it professionally inspected from time to time. Settings and claws can naturally wear over the years, and an occasional check can help identify anything that needs attention before a gemstone becomes loose.
And if something about your ring ever doesn’t look or feel quite right, take it off and contact me before continuing to wear it.
Have a Question About Your Ring?
If you’re unsure how to clean, store or care for your Design Bay ring, send me a message and I’ll be happy to help.
Tell me which gemstone your ring contains and what you’d like some help with, and I’ll personally get back to you.
Get in TouchI reply personally within 1–2 business days.